F - 4 Troubleshooting Accounting Link Problems
DigiGate-700
for Windows
™ ®
2.3
Vendor Specific Requirements
MSTC Unit Numbering for Systems with Linking Units
In order for the DigiGate-700 for Windows program to work in conjunction with MSTC software
in Door Alarm and Graphics Display systems, a different setup configuration is designed into the
DigiGate-700 for Windows program in DIGI.EXE version 1.9 and greater.
MSTC software does not allow duplicate Access Codes, therefore Linked Units (multiple units
rented by one customer using one access code) present a problem when the site has Door Alarms or
a Graphics Display. Door alarm systems must arm and disarm all units for a tenant to be able to
enter without causing an alarm condition. Graphics display systems must be able to display the on
site condition of the units when a tenant has entered the facility.
The DigiGate-700 for Windows program corrects this situation by stripping the last digit off the
access code transmitted from the MSTC software. This allows MSTC to have unique access
codes and DigiGate-700 for Windows to process alarm and Graphics situations.
For this interface to work properly, the access code given a tenant for an individual unit should
have a “0” added to the end. (i.e. “1001234” is the access code given a tenant; “10012340” is the
access code entered into the MSTC program.) When a tenant rents multiple units, “0,1,2,...”
respectively, should be appended to each unit’s access code. (i.e. “1001234” is the access code
given a tenant for all units he/she rents. “10012340” is the access code entered into MSTC for the
first unit; “10012341” is entered for the second unit; “10012342” is entered for the third unit, etc.)
When the last digit is stripped off by the DigiGate-700 for Windows system, all units will have
the same access code, and therefore, disarm, arm, and display correctly when a tenant enters and
leaves the facility.
The DigiGate-700 for Windows program requires MSTC version 5.B.5 or greater for compatible
data transfer.
To Next Page
Need help?
General
