This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage. For complete details, see
your Warranty Guide at
www.ford.com/support/warranty/.
Download the Sykes4Ford Roadside
Assistance App for access to your roadside
assistance services. For more information,
scan here:
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
Ford Motor Company reserves the right to
modify or discontinue Roadside Assistance
at any time. Certain restrictions apply to
Roadside Assistance benefits.
For further details, call
1-800-665-2006 (Canada)
1-800-241-3673 (United States)
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you
switch your vehicle off.
3. Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least 16 ft (5 m) away
from the vehicle.
335
Explorer (CTW) Canada/Mexico/United States of America, enUSA, Edition date: 202401, DOM
Crash and Breakdown Information
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