VEHICLE HOTSPOT –
TROUBLESHOOTING
VEHICLE HOTSPOT –
FREQUENTLY ASKED QUESTIONS
Why can I not see the vehicle
hotspot name when I search for
Wi-Fi networks on my cell phone
or other device?
• Make sure the vehicle hotspot is
switched on.
• Make sure hidden network is switched
off under the hotspot security menu.
• Check what frequency the hotspot is
transmitting in the vehicle hotspot
settings menu. If the frequency is 5 GHz
and your device cannot see the
network, change the frequency to 2.4
GHz.
How do I remove the vehicle from
the vehicle network carrier's
account?
• Contact your vehicle network carrier.
450
Explorer (CTW) Canada/Mexico/United States of America, enUSA, Edition date: 202401, DOM
Vehicle Hotspot
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