Ford Power-Up software updates uses
over-the-air technology to deliver the
latest features, software enhancements
and quality improvements to your vehicle.
When Automatic Updates is turned on
updates are downloaded in the
background while you are driving.
Some updates require your vehicle to be
parked. You can set a recurring schedule
when your vehicle is not in use (like
overnight). Scheduled updates usually
take up to 45 minutes and some updates
can take longer than that. Check your
center display screen or the Ford Pass app
for the most accurate estimated update
time.
Software updates are delivered wirelessly
using the vehicle modem or Wi-Fi. To make
sure of the most seamless experience See
Connecting the Vehicle to a Wi-Fi
Network (page 446).
Software Update Requirements
The following conditions must be met to
receive scheduled updates:
• The vehicle is parked.
• The ignition is off.
• All doors are closed.
• Your foot is off the brake pedal.
• The parking lamps are off.
• The alarm is not triggered.
• The hazard indicators are off.
• Your 12V battery is charged.
• No emergency calls are in place.
• Your vehicle is not in limp home mode.
Software Update Limitations
Once a scheduled update begins you
cannot:
• Cancel the update.
• Drive your vehicle.
• Start the ignition.
• Start your vehicle.
• Use the alarm, central locks or door
tones.
• Use the remote control to lock, unlock
or start your vehicle.
• Use the electronic door locks.
• Fast charge your electric vehicle.
• If connected to a level 1 or 2
charger, charging pauses until the
update is completed.
Note: If an update is interrupted you will
receive a notification on Ford Pass app with
instructions to resolve it. If there are no
action steps, contact your authorized dealer.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1. Press Setting on the touchscreen.
2. Press System.
3. Press Software Updates.
You can do the following in the Software
Updates menu:
• Switch Automatic Updates on and off.
• Schedule and install software updates.
• View software update details.
• Switch Notifications on or off.
Press the button next to a menu
option for more information.
Switching Automatic Updates On
and Off
Your vehicle may come with Automatic
Updates switched on. To make sure your
vehicle always has the latest software,
which could include security or other
enhancements, we do not recommend
switching Automatic Updates off.
471
Explorer (CTW) Canada/Mexico/United States of America, enUSA, Edition date: 202401, DOM
Vehicle Software Updates
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