Troubleshooting
2001989-351A ApexPro™ 5-21
The Passed Parameter, in most cases but not all, indicates which receiver in the
system logged the event. The receivers are indexed starting with 0.
ApexPro host event logs
The receiver system also sends events to the ApexPro host. The ApexPro host stores
event logs only when the receiver system is connected to the ApexPro host. Refer to
the appropriate service manual (eg. CIC, ATS, etc.) for information on obtaining the
logs from the ApexPro Telemetry System.
Event logs may be requested by GE tech support to help diagnose the problem. The
easiest way to save the logs is to use the ApexPro Webmin module. Refer to the
appropriate service manual (eg. CIC or ATS) for additional information. \
Before calling service
Before calling service on a transmitter that may appear to be operating incorrectly or
may have failed, check the following.
System dropout
If you suspect any system-related dropout or if you are not sure what the problem is,
consult the ApexPro System Troubleshooting Instructions or the Enterprise Access
Service Manual Troubleshooting section as applicable, available to GE service
personnel.
Transmitter
Frequent lead fail
Swap the leadwire set with either a new set or a known good set. Leadwires may
have hidden internal damage that can cause signal failure.
Leadwires may become brittle or damaged after frequent cleanings. Inspect them
before each use and replaced if damaged.
Leadwires that have been wrapped around the transmitter are more likely to be
damaged. Use a transmitter holder when the transmitter is not in use. Leadwires
should be either laid out flat or hung up such that there are no kinks or sharp
bends in the wires.
Check the electrodes on the patient. Improper preparation can cause Lead Fail
events.
Should Lead Fail events continue to occur regularly, a call for service may be
necessary.
If, after powering up the transmitter, only the RA LED flashes rapidly:
The transmitter has lost its memory.
The application code contained in the EEPROM has been erased or
corrupted.
The transmitter needs to be reprogrammed.
Return the transmitter to the factory for service.
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