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Troubleshooting 74

Cod. 523340

Rev. 10/1016

9.4. What to do when …

Some of the washing machine’s operating problems can be solved by the user intervention. These problems are

detailed below.

Should you have any questions, remember to consult the Authorised Technical Service.

..... the wash cycle ends with the report: END/BAL

This report indicates that the final spin cycle is not possible because the load is unbalanced.

 Unload the machine and reload it.

 Begin the wash cycle and accelerate the program to the last phase.

 The washing machine will repeat the last spin cycle without refilling with water.

 If the problem persists, or occurs often, contact the Authorised Technical Service.

..... the machine makes a strange noise during the spin cycle

 Check the levelling of the machine. See Instruction Manual for Installation.

 Tighten the locking screws on the outside panels.

 If fault persists, contact the Authorised Technical Service.

..... the door is leaking

 Clean the door seal of any possible deposits or remains of linen.

..... there is water leaking inside the washer cabinet

 Check the outlet draining pipe.

 Check the seals on the water inlet hoses; tighten the connection couplings.

 Check the condition of the door seal and check whether there are any ruptures.

 If the problem persists, seal all of the water inlets and contact the Authorised Technical Service.

..... you have forgotten the access code for the advanced mode

 Contact the Authorised Technical Services.

..... the clock (option) stops working correctly. Possible battery failure. Contact the Authorised Technical

Services.

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