Get Started 5
Top-Up Your Account
Buy Top-Up cards at thousands of retailers. Or, make it real easy by registering your credit/debit
card or PayPal account.
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working, Set it to Top-Up your account
once a month so you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking. No
interruptions, no sweat. Activate Auto Top-Up and adjust your settings anytime by logging at
virginmobileusa.com.
One-time Top-Ups
From Your Phone:
Dial *729 on your phone or press > My Account > Top-Up.
From Your Computer:
If you don’t want to set Auto Top-Up, you can still log in at virginmobileusa.com whenever you
need a quick Top-Up.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From standby mode, press and hold to dial your voicemail number.
– or –
From standby mode, press MESSAGING (left softkey) > Voicemail > Call Voicemail.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about using your voicemail, see Voicemail.
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