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Customer Support
Contact Virgin Mobile Customer Care for information about your phone, account history, call
coverage area, and specific features available to you.
● Visit http://www.virginmobileusa.com/help-support/.
● Dial *86 from your payLo phone.
● Dial 1-888-322-1122 from any phone.
For questions about the phone features, refer to the materials provided with your phone, or visit
virginmobileusa.com.
Directory Assistance 411
Directory Assistance 411 gives you access to a variety of services and information, including
residential, business, and government listings; movie listings or show times; driving directions,
restaurant reservations, and major local event information. There is a per-call charge to use
Directory Assistance 411, and you will be billed for airtime.
● Dial 411 from your payLo phone.
For more information or to see the latest in services, visit virginmobileusa.com.
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