NOVA chat User’s Guide Page 106
Warranty
Saltillo Corporation warrants the NOVA chat device to be free from
defect in material and workmanship under normal use for the dedicated
device warranty period of three years from date of purchase.
Please contact the Saltillo Service department (1-800-382-8622, option
1) prior to making alternations to the NOVA chat device for mounting,
transportation, etc.
All warranty service should be arranged through Saltillo Corporation
prior to sending a system back. Please call the company at 1-800-382-
8622, option 1, or email at service@saltillo.com
to obtain a Return
Authorization number prior to sending the system to Saltillo.
If replacement is necessary, the replacement device may be a new or re-
conditioned device of equal value.
Note: Saltillo Corporation considers bending of the unit, submerging it
into liquid of any kind, or any breaks and/or cracks in the LCD screen to
be misuse. However, will cover one such incident per warranty year.
Shipping address (USA customers):
Saltillo Corporation
Attn: (Insert RA # here)
1022 Heyl Road
Wooster, OH 44691
Non-USA customers: Contact your local distributor for repair details.
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