Ricoh IM 3000 Series User Manual

• Check that the representative account is registered in the following setting items, and then execute
[Connection Test]. Select the server in [Settings] [System Settings] [Settings for Administrator]
[Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.]
[Register/Change/Delete LDAP Server], press [Register/Change] and set [Authentication] to
[Kerberos Authentication]
See "Registering the LDAP Server", User Guide (Full Version).
• If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration]
or [WINS Configuration] is specified correctly on [Settings] [System Settings] [Network/
Interface].
Messages that Appear When Logging in to the Machine Using an IC Card Fails
Message Cause Solution and reference
"Authentication has
failed."
*0150-401
The card is locked
because the number of
times an incorrect PIN
code was entered
exceeds the limit.
Unlock the card.
"Authentication has
failed."
*0151-401
An incorrect PIN code
was entered.
Enter the correct PIN.
"Authentication has
failed."
*0153-402
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
"Authentication has
failed."
*0154-402
Reading of an IC card
has failed.
Set the IC card on the authentication device
correctly and for a longer duration.
"Authentication has
failed."
*0156-401
An incorrect user name
or password was
entered.
Enter the correct user name and password.
10. Troubleshooting
296

Ricoh IM 3000 Series Specifications

General

Brand	Ricoh
Model	IM 3000 Series
Category	Printer Accessories
Language	English