Message Cause Solution and reference
"The card authentication
device is not connected."
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
A malfunction is
temporarily occurring
on the machine.
Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 17 "Turning On and Off the Power"
Messages that Appear When the LDAP Server Is Unavailable
Message Cause Solution and reference
"Connection with LDAP
server has failed. Check
the server status."
The network is busy. Try again.
The setting information is
incorrect.
Check the setting information of [Settings]
[System Settings] [Settings for
Administrator] [Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.] [Register/
Change/Delete LDAP Server].
See "Registering the LDAP Server", User Guide
(Full Version).
"Exceeded time limit for
LDAP server search.
Check the server status."
The network is busy. Try again.
The setting information is
incorrect.
Check the setting information of [Settings]
[System Settings] [Settings for
Administrator] [Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.] [Register/
Change/Delete LDAP Server].
See "Registering the LDAP Server", User Guide
(Full Version).
When Other Messages Appear
297
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