• For details about how to attach the small tab end fence, see "Loading Paper into the Two-tray
Wide Large Capacity Tray", Preparation.
• Replace the small tab end fence after use.
Colored paper or transparencies are loaded in the paper tray.
Paper edges may not have been detected correctly.
Adjust the color paper edge detection.
1. Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select
1341: [Jam Detection] and make a note of the present value in [Paper Edge Detection].
2. Increase the value in [Paper Edge Detection].
3. Print the image. Is the problem resolved?
Yes Finished!
No Keep increasing the value until the problem is resolved.
If the problem persists even though the setting has reached its maximum value, restore the
value noted in step 1 and go to the next step.
4. Decrease the value in [Paper Edge Detection].
5. Print the image. Is the problem resolved?
Yes Finished!
No Keep decreasing the value until the problem is resolved.
If the problem persists even though the setting has reached its minimum value, restore the
value noted in step 1 and go to the next step.
6. Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select
1341: [Jam Detection] and set [Skew Detection] to [Off].
7. Print the image. Is the problem resolved?
Yes Finished!
No Contact your service representative.
An envelope is used.
If an envelope flap at the trailing edge is oblique, a skew may be wrongly detected when the envelope
is transferred with its flap open.
Disable the skew detection function.
4. Troubleshooting Paper Delivery Problems
74