J007/J010/J011 24 Repair Center Manual
Service Center Procedure:
1. Confirm that rear paper guide is set correctly.
Replacement Procedure:
1. Replace inverter guide.
2. Replace TE sensor.
3. Replace control board.
Initial Jam
Jam at start of print job
Description: Paper jammed at power on, or during printer initialization (trailing edge sensor
ON).
Probable Cause: The signal of the trailing edge sensor did not change, or paper feed clutch
remained on.
Location: Trailing edge sensor, paper feed clutch
Service Center Procedure:
1. Confirm that rear paper guide is set correctly.
2. Remove paper cassette Tray 1 and confirm that there is no paper in the printer.
3. Confirm that the paper is not curled.
4. Confirm that the type of paper can be used with the printer.
Replacement Procedure:
1. Clean transport belt.
2. Replace inverter guide.
3. Replace TE sensor.
4. Replace Registration Sensors 1, 2.
Printer Paper Path Jams
Carriage jam
Description: The carriage failed to reach its target position within the prescribed time.
Probable Cause: Horizontal encoder read failure
Location: Encoder film strip, control board
Service Center Procedure:
1. Confirm that rear paper guide is set correctly.
2. Check the paper path.
3. Confirm that the paper is not curled.
4. Confirm that the type of paper can be used with the printer.
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