Troubleshooting
Repair Center Manual 41 J007/J010/J011
J007/J010/
J011 Repair
Center
Manual
Replacement Procedure:
1. Replace ink collection tank.
2. Replace control board.
Ink collection tank near-end alert appears after tank replacement
Description: Even after a new ink collection tank was installed and the printer reset, the ink
collection tank near-end alert appeared after printing only a few sheets.
Probable Cause: The signal from the ink collection tank sensor was weak.
Location: Ink collection tank, control board
Service Center Procedure:
None
Replacement Procedure:
1. Replace ink collection tank.
2. Replace control board.
Printer Not Operating Properly
No LEDs light on operation panel
Description: Pushing the [Power] button on the printer operation panel has no effect.
Probable Cause: Operation panel defective, PSU defective, no signal from the [Power]
button.
Location: PSU, operation panel, control board.
Service Center Procedure:
1. Connect power supply connection.
2. Make sure the power supply rating is correct.
Replacement Procedure:
1. Replace PSU.
2. Replace operation panel.
3. Replace control board.
Printer operation panel LED lights briefly
Description: The LED lights briefly after pushing the [Power] button then extinguishes.
Probable Cause: PSU defective, no PSU control signal is output.
Location: Control board, PSU
Service Center Procedure:
1. Check power supply connection.
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