2-30
Phaser 3635MFP
09-450, 09-550, 820, 830
Draft 4
Status Indicator RAPs
09-450 Replace Drum RAP
09-450 The print cartridge has reached the end of the design life of 10,000 print pages.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
1. Install a new print cartridge, PL 9.10 Item 1.
09-550, 820, 830 Print Cartridge Communications Error
RAP
09-550 The print cartridge is not installed or is not detected by the CRUM PWB.
09-820 A non Xerox print cartridge is installed.
09-830 A mismatch detected between the CRUM and MSOK.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Refer to Wiring Diagram 5. Perform the following:
1. Check that the print cartridge, PL 9.10 Item 1, is installed correctly.
2. Remove the print cartridge. Check the CRUM contact on the print cartridge.
3. Check the wiring between the print cartridge CRUM PWB, PL 9.10 Item 7 and CN17 in
the Main PWB.
4. If necessary:
a. Install new components:
• Print cartridge, PL 9.10 Item 1.
• Print cartridge CRUM, PL 9.10 Item 7.
b. Perform OF7 Main PWB Check RAP.