CHAPTER 7 TROUBLESHOOTING
Confidential
7-4
2. OPERATOR CALLS & SERVICE CALLS
2.1 Operator Calls
When an operator call occurs, the red Paper LED is ON or blinking to indicate it.
An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the
error from the table below and take the corrective action described for each indication to
correct it. The printer automatically recovers from most errors, but some of errors are
necessary to reset the printer by holding down the Go button.
LED Type of error
Error
clearance by
pressing the
Go button.
Remedy
Toner life end
X
Replace the toner cartridge with a
new one.
Cartridge
position error
X
The toner cartridge is not installed
correctry. Take out the toner
cartridge and put it back into the
printer again.
Drum life end
soon
X
The drum unit is near the end of its
life. We recommend that you get a
new drum unit to replace the current
one. The Drum LED alternates
turning on for 2 seconds and off for 3
seconds.
No paper fed
tray
Put paper in the tray. Press the Go
button.
Front cover is
open
X
Close the front cover of the printer.
Back cover is
open
X
Close the back cover of the printer.
Paper jam Clear the paper jam. If the printer
does not start printing, press the Go
button.
No paper fed
manual feed slot
Put the paper in the manual feed slot.
Memory full
X
An error is cleared when deleting the
data by the job cancel operation.
Print overrun
X
An error is cleared when deleting the
data by the job cancel operation.
Dust on drum X The corona wire needs to be cleaned.
3
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