Frequently Asked Questions ...................................................................................................................................... 1011
Problems Regarding Paper 1013
Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................. 1013
Clearing Jammed Roll Paper ...................................................................................................................................... 1014
Clearing a Jammed Sheet, Fed Manually ................................................................................................................... 1018
Roll paper cannot be inserted into the paper feed slot ................................................................................................ 1021
Cannot load sheets ...................................................................................................................................................... 1021
Paper is not cut neatly ................................................................................................................................................ 1021
Paper is not cut ........................................................................................................................................................... 1022
Depression on the leading edge is left ........................................................................................................................ 1022
Margins are wide ........................................................................................................................................................ 1022
Printing does not start 1023
The Data lamp on the Control Panel does not light up ............................................................................................... 1023
The printer does not respond even if print jobs are sent ............................................................................................. 1023
Ink Filling.. is displayed ............................................................................................................................................. 1023
The display screen indicates Agitating ....................................................................................................................... 1024
The printer stops during a print job 1025
An error message is shown on the Display Screen ..................................................................................................... 1025
The printer ejects blank, unprinted paper ................................................................................................................... 1025
Problems with the printing quality 1026
Printing is faint ........................................................................................................................................................... 1026
Paper rubs against the printhead ................................................................................................................................. 1027
The edges of the paper are dirty ................................................................................................................................. 1028
The surface of the paper is dirty ................................................................................................................................. 1029
The back side of the paper is dirty .............................................................................................................................. 1029
Roller marks are left across the trailing edge of paper ............................................................................................... 1029
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
...................................................... 1029
Printed colors are inaccurate ...................................................................................................................................... 1030
Banding in different colors occurs ............................................................................................................................. 1030
Colors in printed images are uneven .......................................................................................................................... 1031
Image edges are blurred or white banding occurs ...................................................................................................... 1032
Setting the Blue Switch on the Platen ..................................................................................................................... 1033
The contrast becomes uneven during printing ............................................................................................................ 1036
The length of printed images is inaccurate in the feeding direction ........................................................................... 1036
Images are printed crooked ........................................................................................................................................ 1036
Documents are printed in monochrome ..................................................................................................................... 1036
Line thickness is not uniform ..................................................................................................................................... 1037
Lines or colors are misaligned .................................................................................................................................... 1037
Borderless printing is not possible ............................................................................................................................. 1038
Problems with the printing quality caused by the type of paper ................................................................................ 1038
Cannot print over a network 1039
Cannot connect the printer to the network ................................................................................................................. 1039
Cannot print over a TCP/IP network .......................................................................................................................... 1039
Cannot print over a NetWare network ........................................................................................................................ 1040
Cannot print over AppleTalk or Bonjour networks .................................................................................................... 1040
Installation problems 1041
Removing Installed Printer Drivers ............................................................................................................................ 1041
Other problems 1043
The printer does not go on .......................................................................................................................................... 1043
The printer takes time to start up ................................................................................................................................ 1043
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