Troubleshooting 373
The Entire Output Is Blank
Problem Action
The entire output is blank. The toner cartridges may be low or need to be replaced. Confirm the amount of toner
in each toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridges as necessary.
If the problem persists, disable Toner Saver in the print driver.
Disable Toner Saver in the print driver. The following procedure uses the PCL 6
driver as an example.
1 On the Image Options tab, ensure that Off is selected in the Toner Saver
drop-down menu.
If the problem persists, try changing the Paper Type setting in the print driver.
The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavyweight using the PCL 6
driver.
1 On the Paper / Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 139
If not, use the print media recommended for the printer.
If the problem persists, replace the drum cartridges if you have spare cartridges.
Replace the drum cartridges if you have spare cartridges.
See also:
• "Replacing the Drum Cartridges" on page 426
• "Installing the Drum Cartridges" on page 429
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
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