Figure 21: Location of SRX220 Serial Number and Agency Labels
SRX220 Services Gateway Mini-Physical Interface Module Serial Number Label
Mini-PIMs are field-replaceable on the SRX220 Services Gateway. Each Mini-PIM has a
unique serial number. The serial number label is located on the right side of the Mini-PIM,
when the Mini-PIM is horizontally oriented (as it would be when installed on the device).
The exact location might be slightly different on different Mini-PIMs, depending on the
placement of components on the Mini-PIM.
Related
Documentation
Packing the SRX220 Services Gateway and Components for Shipment on page 144•
• Return Procedure for the SRX220 Services Gateway on page 141
• Contacting Customer Support on page 144
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
If you are returning a services gateway or hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the following
information:
•
Your existing case number, if you have one
•
Details of the failure or problem
•
Type of activity being performed on the services gateway when the problem occurred
143Copyright © 2012, Juniper Networks, Inc.
Chapter 22: Returning the Services Gateway
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