Action Yes No
Step 4
Reconnect the cable.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the fuser fan. See
“Fuser fan removal” on page 299.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Main fan service check
Action Yes No
Step 1
Check the main fan area for obstructions.
Is the fan area free from obstructions?
Go to step 3. Go to step 2.
Step 2
Remove the obstructions.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the cable on the JFAN2 connector on the controller board
for proper connection.
Is the cable properly connected?
Go to step 5. Go to step 4.
Step 4
Reconnect the cable.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the main fan. See
“Main fan removal” on page 301.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
5028
Diagnostic information
200