Oki MC562w Maintenance Manual

44952001TH Rev.2
7-54
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Check item Checking method Action in case of NG
(2-2-3)Checkforgearjumping(loadbyconsumables)
Operation of each motor Check whether each motor
operates properly using the self-
diagnosis mode.
Check by detection of a load.
Noisethatsoundslike"batzbatz"
is made when there is a fault.
Replace the
consumable(s).
When testing with a new
consumable part, use
the fuse keep mode on
the system maintenance
menu.
Position of consumables Check visually whether each
consumable gear is in place and
they engage with one another.
Replace or repair
mechanical part(s).
(2-2-4) Checking cable wiring
Cable wiring around cooling
fans
Check whether a cable touches
the blades of a fan as the cable
is not properly laid.
When it does, noise that sounds
like"clackclack"ismade.
Lay the cable properly.
(2-3) Abnormal odor
Check item Checking method Action in case of NG
(2-3-1) Locate the position with abnormal odor occurred.
Fuser unit Take out the fuser and confirm
the odor.
Perform (2-3-2).
Low-voltage power supply
unit
Take out the low-voltage power
supply unit and confirm the odor.
Exchange low-voltage
power supply unit
(2-3-2) Check the condition of fuser.
Life count of fuser Confirm the life count of the fuser
by the maintenance utility.
It may have abnormal
smell around a new
printer.
Foreign confirmation of fuser Confirm whether the fuser is
jammedwithforeignbodysuch
as paper inside.
Remove the foreign
body.
(2-4) Slow starting time
Check item Checking method Action in case of NG
(2-4-1) Check a fuser unit
Halogen lamp Confirm the wattage of the
halogen lamp mounted in the
fuser.
Exchange for wattage
parts of the rated
voltage.
(2-4-2) Check optional parts
Expansion memory Reset the optional parts
(expansion memory) and recheck
the operation.
Exchange optional parts
(3) Errornumberandjamlocationatpaperjam
Name Reference Corresponding Jam release method
Feed(frontcoverjam) J5 IN2, WR Jam release method
Transport(paperfeedjam) J6
IN1, IN2, WR,
EXIT
Jam release method
Exit(paperrejectjam) J7 EXIT Jam release method
Tray1(paperfeedjam) J10 IN1 Jam release method ,
Papersizeerror(papersize
error)
J12 IN1 Jam release method
J7(EXIT)
IN2 sensor
EXIT sensor
J10(TRAY1)
J6(TRANSPORT)
WR sensor
J5(FEED)
J12(PAPER SIZE ERROR)

Oki MC562w Specifications

General

Brand	Oki
Model	MC562w
Category	All in One Printer
Language	English