• Display Diagnostics
• Brightness Diagnostics
• LED Diagnostics
• Keypad Diagnostics
Cleaning the Screen
The phone screens require minor maintenance, but you may need to clean the screen periodically.
Use a clean, dry, microfiber cloth—the kind you would use to clean glass surfaces—to wipe the screen.
Do not use chemicals to clean the screen.
Note: If the screen is still dirty after cleaning, dampen a soft, lint-free cloth with an isopropyl alcohol and
water solution of 50:50 then wipe the screen with the cloth. Always use the dampened cloth to
apply the solution; never apply the solution directly because it could seep inside the screen or
stain the system. Do not use chemicals to clean the screen.
View Software Details
You can view the details for the software version on your phone, the latest software update available for
your phone, and the status of the latest update.
Procedure
1. Navigate to Settings > Status > Software > Update.
Updating Your Skype for Business Phone Software
When you are signed into Skype for Business on your phone, you can update your phone with the latest
UC Software from the Skype for Business server and view information for the software update.
View Software Update Information
You can view information about the software update before you update your phone.
Procedure
1. When prompted to update software, press Details.
Update Your Skype for Business Phone Software
When a software update is available, a notification is displayed on your phone.
Procedure
1. When prompted to update software, press Reboot to restart the phone and get the latest update.
Maintaining Polycom
®
VVX
®
Business IP Phones
Polycom, Inc. 134
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