After the administrator configures this feature on the phone, you can reset the phone to factory default
settings.
Procedure
1. Navigate to Settings > Basic > Reset to Factory.
Using an Approved Power Source
Symptom:
If your phone is having the following issues, check your power supply:
▪ The phone cannot connect to the network.
▪ The phone does not start up properly or continues to restart.
Problem:
If you connect the wrong power supply to your phone, such as the power supply for a different or older
Polycom phone, it could damage the phone, the phone will not function as expected, and it can void your
warranty.
Workaround:
Only use the power supply designed for your phone or check with your system administrator about using
Power over Ethernet.
Troubleshooting
Polycom, Inc. 142
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