quadient iX-5 Series User Manual

Paper Jamming11.1
Base Jamming
Envelopes are stopped in the transport mechanism of the Base.
ActionsPossible causes
1. Clear the Base as indicated below.
2. Correct the cause indicated in the left
column:
- Mail sizes: see Mail Specifica-
tions on page 225.
- Envelope stacking: see Using the
Feeder on page 39.
• Mailpiece is too thick.
• Mail size is incorrect.
• Envelopes are not properly stacked
on the feeder platform.
How to Clear Mail Jammed in the Base
To clear mail jammed in the Base:
1. Pull the release handle located underneath the base to lower the transport belts and
wheels. Hold the handle.
2. Using your other hand, remove the jammed envelopes.
3. Release the jam release handle to put the transport belt and wheels back in position.
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11
Troubleshooting

quadient iX-5 Series Specifications

General

Brand	quadient
Model	iX-5 Series
Category	Postal Equipment
Language	English