quadient iX-5 Series User Manual

Diagnostics and System Data11.4
Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur
during the life of your Mailing System.
The system performs tests automatically to diagnose the problem and generate
corresponding reports.
The System Data gives data about the status of the system and the events or errors that
have occurred.
Diagnostics
As Supervisor, you can gain access to all the diagnostic data listed below:
CommentsDiagnosticNo.
Sends a message to a server (if connected) to check
the line.
Ping Server1
Reports the status ([0] or [1]) of the sensors below:
• Top doc
• Start print
• Cover
• Carriage
• Top Seal
Sensors Status2
Feeder main motor testAdvanced Feeder3
The screen displays, successively, a black bar without
text, then a text.
Display4
Displays “Key ok” if the test is correctKeypad5
Checks the two USB ports (need USB keys).USB ports6
Checks the serial port.Serial Connectors7
Checks Lan address.Ping Tool8
Checks Lan connection.IP Configuration Checker9
Displays current parameters related to IP Configura-
tion
IP Configuration10
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11
Troubleshooting

quadient iX-5 Series Specifications

General

Brand	quadient
Model	iX-5 Series
Category	Postal Equipment
Language	English