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FAQ
Attractive Printing is Impossible
Printed Results Are Coarse or Contain Horizontal Stripes
Does the print head show dot drop-out?
Carry out a printing test and make sure no dot drop-out occurs. If dot drop-out is present, perform head
cleaning.
P. 50 "Printing Tests and Cleaning," p. 64, "When Normal Cleaning Is Not Effective"
Is the head height appropriate?
Printing when the [HEAD HEIGHT] menu item is set to "HIGH" is coarser than when set to "LOW." Keep this set
to "LOW" except when changing it is necessary, such as when you're using thick media.
P. 94, "Adjusting Head Height to Match Media Thickness"
Have you carried out feed correction?
Large misalignment in the amount of feed of the media may result in printing that seems coarse or contains
horizontal stripes. Either make the setting on the computer to match the type of media you're using, or make
the setting for correction on the printer.
P. 92,"Alleviating Horizontal Bands and the Like (feed correction function)"
Have you carried out bidirectional correction?
When you are performing bidirectional printing, use the [ADJUST BI-DIR] menu item to carry out correction.
The optimal adjustment value may vary, depending mainly on the thickness of the media. Set or select an
adjustment value that is suited to the media. When further correction is required, such as when adjustment
made using [SIMPLE SETTING] does not enhance printing, use [DETAIL SETTING] to make correction.
P. 91, "Correcting for Misalignment in Bidirectional Printing," p. 92 "Correcting for Misalignment in Bidirectional Print-
ing More Precisely"
Is the print heater at a suitable temperature?
If the ink forms lumps or smudges, raise the temperature. Note, however, that a temperature that is too high
may degrade the media or cause it to wrinkle.
P. 87, “Fully Utilize the Media Heating System”
Is the temperature of the room too low?
The media heating system may not warm up suciently when the ambient temperature is less than 20°C (68°F).
Also, even when the media heating system reaches its preset temperatures, adequate eectiveness may not be
apparent if the media is thoroughly chilled. Before printing, allow the media to come to room temperature.
Is the print mode suitable?
If attractive printing is impossible even when the media heating system is at a high temperature, try using a
higher-quality print mode. Depending on the media, smudging may occur when using a high-quality print
mode, and results may also vary greatly depending on the settings of your software RIP (such as the colorprole
selection). Make settings suited to the media you're using.
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