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FAQ
Print Head Stops Moving. Why?
If the print-head carriage stops over the platen, take action immediately to prevent the heads
from drying out.
What to Do First
Switch the sub power off, then back on
again.
If the media is jammed, then also remove
the media.
If the print-head carriage move to the stand-
by position (inside the side cover), it means
the operation has ended successfully.
If The Heads Still Do Not Move
Try switching o the main power, then again switching on the main power, followed by the sub power.
If the Heads Still Do Not Move
If the heads still do not move, carry out the following emergency response measure, then contact your au-
thorized Roland DG Corp. dealer.
Procedure
Switch off the main power and open the front cover.
Remove the Cover R. Detach the side
cover.
Screws
Cover R
Hook
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