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FAQ
An Error Message Appears
This describes the error messages that may appear on the machine's display, and how to take
action to remedy the problem. If the action described here does not correct the problem, or if an
error message not described here appears, contact your authorized Roland DG Corp. dealer .
[HEATING TIMEOUT CONTINUE?]
The print heater or dryer did not reach the preset temperature.
This occurs because the temperature of the location where the machine is installed is too low. We recommend
raising the temperature. To continue waiting for the temperature to rise, press
. To start printing
immediately, press
.
[CAN'T PRINT CROP CONTINUE?]
The size of the data including the crop marks is larger than the printing or cutting area of
the loaded media.
To continue performing output without correcting this, press . At this time, the portion extending
beyond the printing area and the crop marks are not printed. To stop output, stop sending data from the
computer, then raise the loading lever. Make the printing area wider, such as by replacing the media with a
larger piece of media, then send the data again.
The size of the data being output is too small.
Make the scanning-direction size of the data at least 65 mm (2.6 in). To continue performing output without
correcting this, press
. At this time, the data is output without printing the crop marks. To stop output,
stop sending data from the computer, then raise the loading lever. Change the size of the data, then send the
data again. There is no limitation in the size of the data in the media-feed direction.
[TEMPERATURE IS TOO HIGH **°C]
The temperature of the location where the machine is installed has risen above the ambient
temperature at which the machine can operate.
Operation cannot be continued. Switch o the sub power. The displayed temperature is the current ambient
temperature of the installation location. Bring the installed location to a temperature at which operation is
possible (15 to 32°C) and allow the machine to come to room temperature, then turn on the power.
[SERVICE CALL xxxx]
An unrecoverable error occurred, or part replacement that must be performed by a service
technician is required.
Note the number displayed, then switch o the sub power. After you switch o the power, inform your autho-
rized Roland DG Corp. dealer of the number that appeared on the display.
[SHEET TOO SMALL CONTINUE?]
The size of the data is larger than the printing area of the loaded media.
To continue performing output without correcting this, press . At this time, the portion extending
beyond the printing area is not output. To stop output, stop sending data from the computer, then raise the
loading lever. Make the printing area wider, such as by replacing the media with a larger piece of media, then
send the data again.
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