GTS Technical Manual
5. March 2013 Edition: V1.10/2013 1-1
Copyright © 2013, Diversey Inc.
01.0 swingo - foreword_V1.00.fm
1 Foreword
1.1 Target
To serve our customers faster and more efficient it is important to achieve a general
standard of technical know how with our partners in the market.
Therefore we developed a Technical Training concept which is based on e-spares. The
concept consists of a Technical Manual and a Technical Training.
These two tools will be produced for each newly launched machine with a certain com-
plexity. The Technical Manual will be available as PDF file and can be downloaded from
e-spares. The Technical Training documentation will be distributed after having attend-
ed the technical training.
1.2 Technical Training
The Technical Training is addressed as reference book for the technical training sessions
and will be distributed to the floor care responsible and/or to the technical training re-
sponsible after attending a training session provided by GTS (max. 2 persons per coun-
try).
The intension is, that after this session, a technical trainer is able to perform technical
training for their local technical staff and in this way to transfer the knowledge to all
service technicians.
The Technical Training is not intended as manual for the service technicians and will be
distributed only to the training responsible of each country.
1.3 Technical Manual
The Technical Manual is addressed to the service technicians and should be translated
and distributed after a technical training.
It contains a summary of procedures, hints and suggestions etc. which are helpful and
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