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Color 550
Xerox Color 550 User Manual
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2.
Open the cov
er and remov
e the jammed paper.
Note
If the paper is torn, remov
e all torn pieces from the print
er.
3.
Close the cov
er.
4.
R
emove and reload all paper in the tr
ay.
Clearing P
aper Jams in the Ouput T
ray
1.
R
emove the visible jammed paper.
Xerox
®
Color 550/560/570 P
rinter
11-8
User Guide
T
roubleshooting
181
183
Table of Contents
Default Chapter
3
Table of Contents
3
1 Safety
15
Notices and Safety
15
Electrical Safety
16
Electrical Supply
16
Power Cord
17
Emergency Power off
17
Telephone Line Cord
18
Laser Safety
18
Operational Safety
18
Printer Location
18
Operational Guidelines
19
Printer Supplies
19
Ozone Release
20
Maintenance Safety
20
Printer Symbols
20
Product Safety Certification
21
Environmental, Health, and Safety Contacts
21
2 Product Overview
23
Introduction
23
Control Panel
24
Paper Trays
25
Consumables
26
Optional Accessories
27
3 Features
29
Before Using the Printer
29
Xerox Welcome Center
29
Standard Features
30
Printer Configurations
31
Parts of the Printer
31
Right-Front View
32
Power Switches
33
Right-Rear View
34
Telephone and Fax Connection Option
35
Document Feeder
35
Internal Components
36
Energy Saver Mode
37
Printer Options
37
Oversize High Capacity Feeder
38
GBC ® Advancedpunch
39
Advanced Finisher
40
Professional Finisher
41
Standard Finisher
42
Booklet Maker Finisher
43
Squarefold Trimmer
44
Printer Information
44
Job Status
45
Reports
45
Accounting
45
More Information
46
4 Installation and Setup
47
Installation and Setup Overview
47
Physical Connection
47
Switching on the Printer
48
Switching Main Power on
49
Switching off the Printer
50
Switching off Main Power
51
Assigning a Network Address
52
Installing the Software
52
Operating System Requirements
53
Installing Drivers and Utilities for Windows
53
Installing a Network Printer
53
Installing the Drivers and Utilities for Macintosh
54
Installing Printer and Scan Drivers
54
Adding the Printer for os X Version 10.5
55
UNIX and Linux Drivers
55
Other Drivers
55
Using Centreware Internet Services
56
Finding the Printer's IP Address
56
Accessing Centreware Internet Services
57
5 Loading Media
59
Paper Types/Weights Accepted in Trays
59
Tray Capabilities
61
Loading Paper in Trays 1 - Tray 4
61
Loading Paper in Tray 5 (Bypass Tray)
63
Loading Envelopes in Tray 5 (Bypass Tray)
64
Guidelines
64
Loading Paper in the High Capacity Feeder
65
Loading Paper in the Oversized High Capacity Feeder
65
Loading Paper in the Post-Process Inserter
66
6 Printing
69
Printing Overview
69
Accepted Media
70
Recommended Media
70
General Media Loading Guidelines
70
Media that Can Damage Your Printer
71
Paper Storage Guidelines
71
Printing/Copying on Labels
72
Guidelines
72
Procedure
72
Printing/Copying on Glossy Paper
72
Guidelines
73
Procedure
73
Selecting Printing Options
73
Printing Options for Windows
73
Setting Default Printing Options for Windows
74
Selecting Printing Options for an Individual Job in Windows
75
Saving a Set of Commonly Used Printing Options in Windows
75
Selecting Finishing Options for Windows
75
Printing Options for Macintosh
76
Selecting Options for an Individual Job for Macintosh
77
Saving a Set of Commonly Used Printing Options for Macintosh
77
Selecting Finishing Options for Macintosh
77
Printing on both Sides of the Paper
78
Media Types for Automatic 2-Sided Printing
78
Printing a 2-Sided Document
78
Windows
78
Macintosh
78
2-Sided Page Layout Options
79
Windows
79
Macintosh
79
Selecting the Paper to Use
80
Windows
80
Macintosh
80
Printing Multiple Pages to a Single Sheet (N-Up)
80
Macintosh
81
Printing Booklets
81
Selecting Booklet Printing Using a Booklet Maker
82
Windows
82
Macintosh
82
Selecting Booklet Printing Without Using a Booklet Maker
83
Windows
83
Macintosh
83
Using Color Corrections
83
Color Corrections
83
Selecting Color Correction
84
Windows
84
Macintosh
84
Printing in Black and White
85
Windows
85
Macintosh
85
Printing Cover Pages
85
Windows
86
Macintosh
86
Printing Insert Pages
86
Windows
87
Macintosh
87
Printing Exception Pages
87
Windows
88
Macintosh
88
Scaling
88
Windows
89
Macintosh
89
Printing Watermarks
89
Macintosh
90
Printing Mirror Images for Windows
90
Creating and Saving Custom Sizes
90
Windows
90
Macintosh
91
Job Completion Notification for Windows
91
Printing from USB Flash Drive and Media Card Reader
91
Printing from a USB Flash Drive
91
Printing from the Media Card Reader
92
Printing and Deleting Secure Print Jobs
93
Windows
93
Macintosh
93
Printing or Deleting Secure Print Jobs at the Printer
93
Printing a Sample Set
93
Windows
94
Macintosh
94
Printing or Deleting the Job at the Printer
94
Delayed Printing
94
Charge Print
95
Saving a Print Job to the Printer
95
Windows
95
Macintosh
96
Printing or Deleting a Job at the Printer
96
Folding
96
Fold Types
96
Accessing the Square Fold Options
97
Accessing the Trimmer Options
97
7 Copying
99
Basic Copying
99
Document Glass
99
Document Feeder
100
Basic Settings
101
Selecting Color or Black and White Copies
101
Reducing or Enlarging the Image
102
Selecting the Tray to Use for Copies
102
Specifying 2-Sided Originals or Copies
103
Collated Copies
103
Uncollated Copies
103
Stapling Copies
104
Hole Punching Copies
105
Creating Booklets
105
Image Quality Adjustments
105
Specifying the Original Type
105
Adjusting the Darkness, Sharpness, and Saturation
106
Automatically Suppressing Background Variations
106
Adjusting the Contrast
106
Selecting Color Effects
107
Adjusting the Color Balance
107
Adjusting the Color Shift
108
Layout Adjustments
108
Shifting the Image
110
Output Format Adjustments
112
Adding Watermarks
116
Advanced Copying
117
Building a Job
117
Printing a Sample Copy
119
Combining Original Sets
119
Delete Outside/Delete Inside
120
Saving Copy Settings
121
Folding
121
8 Scanning
123
Scanning Overview
123
Loading Original Documents
124
Document Glass
124
Document Feeder
125
Storing a Scan to a Folder
125
Scanning to a Folder
125
Printing Stored Files at the Printer
126
Additional Send from Folder Options
126
Using Job Flow Sheets
127
Printing Stored Files Using Centreware Internet Services
127
Retrieving Scanned Files to Your Computer Using Centreware Internet Services
128
Creating a Folder
129
Deleting a Folder
130
Scanning to a Network File Repository
131
Scanning to an Email Address
131
Setting Email Options
132
Scanning to a Computer
133
Scanning to a Home Directory
133
Storing to a USB Flash Drive
134
Setting Scan Options
135
Scan Settings
135
Additional Scanning Options
135
Advanced Settings
135
Layout Adjustment
136
Filing Options
136
Using the Xerox ® Scan Utility
137
Overview
137
Creating a Scan Template
138
Scanning to a Template
139
Importing Scanned Files into an Application
139
Importing Scanned Images into a Windows Application (TWAIN)
139
Using the WIA Image Manager in a Windows Application
140
Using the Xerox Scan Utility in a Macintosh os X Application (TWAIN)
140
9 Faxing
143
Fax Overview
143
Loading Original Documents
144
Document Glass
144
Document Feeder
144
Sending a Fax
145
Server Fax
146
Sending a Server Fax
146
Sending an Internet Fax
147
Faxing from Your Computer
147
Receiving Faxes
148
Selecting Fax Options
148
Setting 2-Sided Faxing
148
Selecting the Original Type
149
Setting the Fax Resolution
149
Adjusting Image Quality
149
Lighten/Darken
149
Image Enhancement Auto Suppression
149
Adjusting Layout
149
Adjusting the Original Size
150
Book Faxing
150
Reduce/Enlarge
150
Additional Fax Options
150
More Fax Options
151
Internet Fax Options
151
Adding Address Book Entries
152
Adding an Individual Address
152
Deleting an Individual Address
153
Adding a Group
153
Deleting a Group
153
Using Chain Dial
153
Creating Fax Comments
154
10 Maintenance
155
General Precautions
155
Locating the Serial Number
156
Billing and Usage Information
156
Cleaning the Printer
157
Cleaning the Document Glass and Document Cover
157
Cleaning the Exterior
158
Ordering Supplies
158
Consumables
158
When to Order Supplies
159
Routine Maintenance Items
159
Replacing the Toner Cartridges
160
Replacing the Fuser
162
Replacing the Waste Toner Container
163
Replacing the Drum Cartridges
165
Replacing the Charge Corotron
168
Staple Replacement - Advanced Finisher or Professional Finisher
169
Main Staple Replacement for Standard Finisher or Booklet Maker Finisher
169
Booklet Maker Staple Replacement for Booklet Maker Finisher
172
Recycling Supplies
173
11 Troubleshooting
175
Control Panel Messages
175
General Troubleshooting
176
Printer Does Not Turn on
176
Printing Takes too Long
176
Printer Resets or Turns off Frequently
177
2-Sided Printing Problems
177
Scanner Error
177
Troubleshooting Paper Jams
177
The Printer Pulls Multiple Sheets Together
177
Paper Jam Message Stays on
178
Media Misfeeds
178
Clearing Paper Jams
179
Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4
179
Clearing Paper Jams from Tray 5 (Bypass Tray)
180
Clearing Paper Jams in Document Feeder
180
Clearing Paper Jams in the High Capacity Feeder
180
Clearing Paper Jams in the Oversized High Capacity Feeder
181
Clearing Paper Jams in the Fuser
181
Clearing Paper Jams in the Professional Finisher
181
Paper Jams under the Top Cover
181
Clearing Paper Jams in the Ouput Tray
182
Clearing Paper Jams in the Inverter
183
Clearing Hole Punch Jams
184
Clearing Staple Jams
184
Clearing Staple Jams in the Advanced Finisher or Professional Finisher
184
Clearing Staple Jams in the Standard Finisher
185
Clearing Booklet Maker Staple Jams in the Booklet Maker Finisher
186
Print Quality Problems
188
Copy and Scan Problems
189
Fax Problems
189
Problems Sending Faxes
189
Problems Receiving Faxes
190
Getting Help
191
Alerts
191
Control Panel Messages
191
Web Resources
192
12 Printer Specifications
193
Physical Specifications
193
Base Unit
193
Base Unit with High Capacity Feeder and Standard Finisher
193
Environmental Specifications
194
Temperature and Relative Humidity
194
Electrical Specifications
194
Performance Specifications
194
Resolution
194
Print Speed
195
Controller Specifications
195
Processor
195
13 Standard/Booklet Maker Finisher
197
Standard/Booklet Maker Finisher Components
198
Manual Decurling Feature on the Finisher
200
Folding Feature
201
Fold Types
201
Loading Paper/Tabs in Tray 8 (Post-Process Inserter)
202
Maintenance
204
Standard/Booklet Maker Consumable Supplies
204
Replace the Standard Staple Cartridge
204
Replace the Booklet Staple Cartridge
206
Replacing the Staple Waste Container on the Finisher
207
Empty the Punch Waste Container
210
Finisher Problem Solving
211
Paper Jams in Tray 8 (Post Process Inserter)
211
Paper Jams at Lever 1A and Knob 1C
212
Paper Jams at Lever 1D
213
Paper Jams at Lever 1B
215
Paper Jams at Lever 3B and 3D
216
Paper Jams at Lever 3E and Knob 3C
217
Paper Jams at Lever 3G and Knob 3F
218
Paper Jams at Lever 4B and Knob 3A
219
Paper Jams at Lever 2A and Knob 3A
220
Paper Jams at Lever 2B and Knob 2C
221
Paper Jams at 2C, 2E, 2F, and 2D
222
Paper Jams at 2D and Lever 2G
223
Paper Jams at Unit 4 and Knob 4A
225
Paper Jams at Finisher Top Tray
226
Paper Jams at Finisher Stacker Tray
227
Paper Jams at the Optional Booklet Maker Tray
228
Stapler Faults
228
Staple Jams in the Standard Staple Cartridge
229
Staple Jams in the Booklet Maker Cartridge
231
Reinserting the Standard Staple Cartridge
233
Fault Codes
235
Specifications
238
Standard/Booklet Maker Finisher
238
Optional C/Z Folder
239
14 Squarefold Trimmer Module
241
Overview
241
Identifying the Components
242
Main Components
242
Paper Path
243
Control Panel
244
Square Fold Feature
245
Square Fold Options
245
Trimmer Feature
246
Trimmer Options
247
Trim Guidelines
248
Hints and Tips
249
Printing Full-Page Images on Booklets
249
Follow These Tips
250
Problem Solving
250
Jam Clearance
250
Clearing Jams
251
Clearing E1/E2 Jams
251
Clearing E3 Jams
253
Fault Codes
254
Technical Data
256
Specifications
256
15 Regulatory Information
257
Basic Regulations
257
Canada (Regulations)
258
European Union Radio Interference
258
Environmental Information
259
Ozone Release
259
Energy Star
259
Epeat ® Usa
260
Environmental Choice
260
Other Regulations
260
Turkey Rohs Regulation
260
Russia (GOST Compliance)
261
Copy Regulations
261
United States
261
Canada
263
Other Countries
264
Fax Regulations
264
United States
264
Fax Send Header Requirements
264
Data Coupler Information
264
Canada
266
European Union
267
Radio Equipment and Telecommunications Terminal Equipment Directive
267
South Africa
267
Material Safety Data Sheets
267
16 Recycling and Disposal
269
Guidelines and Information
269
All Countries
269
North America
269
European Union
269
WEEE Directive 2002/96/EC
269
Domestic/Household Environment
270
Professional/Business Environment
270
For Business Users in the European Union
270
Collection and Disposal of Equipment and Batteries
271
Note for the Battery Symbol
271
Disposal Outside of the European Union
272
Battery Removal
272
Other Countries
272
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Xerox Color 550 Specifications
General
Brand
Xerox
Model
Color 550
Category
Printer
Language
English
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