Troubleshooting
134 Xerox
®
ColorQube 8580/8880 Color Printer
User Guide
Paper Jams
This section includes:
• Minimizing Paper Jams .................................................................................................................................................... 134
• Clearing Paper Jams ......................................................................................................................................................... 136
• Troubleshooting Paper Jams ......................................................................................................................................... 149
Minimizing Paper Jams
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper
path. To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the
paper in the same direction it normally moves through the printer. Even a small piece of paper left in the
printer can cause a jam. Do not reload paper that has jammed.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Avoid the following:
• Polyester coated paper that is designed specially for inkjet printers.
• Highly glossy or coated paper.
• Paper that is folded, wrinkled, or excessively curled.
• Fanning transparencies before loading in the paper tray.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Loading hole punched paper or paper with folded corners or staples in the document feeder.
• Overfilling the paper trays.
• Allowing the output tray to overfill.
• Allowing the output tray to fill with more than a few transparencies.
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