3-28 Phaser 6125/6130 Color Laser Printer Service Manual
Error Messages and Codes
Waste Full, Yellow/Magenta/Cyan/Black Cartridge
Initial Actions
■ Check the Toner Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
3 Replace the Toner Cartridge
(page 8-10).
Does the error still occur?
Go to step 4. Complete.
4 Check the Toner CRUM Harness for
continuity
1.Disconnect J31 from the MCU
Board.
2.Disconnect J311 (Y), J312 (M),
J313 (C) or J314 (K) from the
connector CRUM.
Is each cable of J31 <=> J311, J312,
J313 or J314 continuous?
Go to step 5. Replace the
Dispenser
Assembly
(page 8-34)
5 Reseat plugs and jacks on the MCU
Board.
Does the error still occur when the
power is turned OFF and ON?
Go to step 6. Complete.
6 Measure the voltage at P31-3 <=>
Ground.
Is the voltage approximately +3.3VDC?
Replace the
Dispenser
Assembly
(page 8-34)
Replace the
MCU Board
(page 8-59).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Toner Cartridge (Y/M/C/K),
PL5.1.21-24
■ MCU Board, PL8.2.13
■ “Map 1 - Transfer Unit, Control Panel,
Imaging Unit, Dispenser, Fuser” on
page 10-8
■ “Map 4 - Toner Dispenser Motors, HVPS,
MCU” on page 10-11
“Developer” on page 10-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Replace the TONER CARTRIDGE.
Does the error still occur when turning
of and on the power?
Replace the
MCU Board.
(page 8-59)
Complete.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No