Phaser 6125/6130 Color Laser Printer Service Manual 5-5
Print-Quality Troubleshooting
Checklist
Check the following items prior to performing troubleshooting. These
procedures may help to resolve the problems without troubleshooting the
printer.
1. Color is out of alignment.
This problem can occur after installing a new
black Toner Cartridge if the Imaging Unit has
not been cleaned.
a. Clean inside the printer.
2. Print is too light.
a. The toner may be too low. Check the
amount of toner and change the Toner
Cartridges if necessary.
b. In the printer Printing Preferences menu,
Advanced > Details > Draft Mode, verify
Off is selected.
c. If you are printing on an uneven print
surface, change the paper type settings
in the Tray Settings menu.
d. Verify that the correct type of paper is
being used.
e. The Imaging Unit needs to be replaced.
3. Toner smears or print comes off page.
a. If you are printing on an uneven print
surface, change the Media Type settings
in the Tray Settings menu.
b. Verify that the paper is within the printer
specifications (refer to “Media and Tray
Specifications” on page 1-19).
Smudges or Smears