3-64 Phaser 6125/6130 Color Laser Printer Service Manual
Error Messages and Codes
Fuser Error
Applicable Chain Link
■ 010-397: Fuser failure is detected.
2 Check after reseating the Fuser
Reseat the Fuser.
Warning: Start the operation after the
Fuser has cooled down.
Does the error still occur when the
power is turned OFF and ON?
Go to step 3. Complete
3 Check after replacing the Fuser
Replace the Fuser (page 8-9).
Warning: Start the operation after the
Fuser has cooled down.
Does the error still occur when the
power is turned OFF and ON?
NOTE: After replacement, be sure to
clear the life counter value.
Replace the
MCU Board
(page 8-59).
Complete
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Fuser (PL6.1.1)
LVPS Board (PL8.2.1)
MCU Board (PL8.2.13)
■ “Map 1 - Transfer Unit, Control Panel,
Imaging Unit, Dispenser, Fuser” on
page 10-8
■ “Map 3 - LVPS, Drive Motors, I/P Board,
AC Power” on page 10-10
■ “Map 4 - Toner Dispenser Motors, HVPS,
MCU” on page 10-11
■ “Fuser” on page 10-29
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Does the error still occur when the
power is turned OFF and ON?
Go to step 2. Complete
2 Check after reseating the Fuser
Reseat the Fuser.
Warning: Start the operation after the
Fuser has cooled down.
Does the error still occur when the
power is turned OFF and ON?
Go to step 3. Complete
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No