Phaser 6125/6130 Color Laser Printer Service Manual 3-45
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper condition. Is the
paper damaged?
Replace the
paper. Go to
step 2.
Go to step 2.
2 Open and close the Front Cover to
check the latches. Does the error still
occur?
Go to step 3. Complete.
3 Reseat the Fuser. Does the error still
occur?
Go to step 4. Complete.
4 Perform the Exit Sensor test
(page 4-20): Service Mode > Engine
Diag > Sensor Test > Exit Sensor.
Does the number on the Control Panel
increase by 1 when the Exit Sensor
Actuator is activated?
Go to step 9. Go to step 5.
5 Check the wiring harness connectors
P/J17 and P/J171 between the MCU
Board and the Fuser.
Are the connectors securely
connected?
Go to step 6. Reconnect the
connectors.
6 Check the power to the Exit sensor in
the Fuser.
1.Disconnect P/J17 on the MCU
Board.
2.Is there +3.3 V across ground <=>
J17-1?
Go to step 7. Replace the
MCU Board
(page 8-59).
7 Check the Exit Sensor for signal.
1.Measure the voltage across ground
<=> P/J17-3.
2.Does the voltage change when the
Actuator of the Exit Sensor is
activated?
Replace the
MCU Board
(page 8-59).
Replace the
Fuser
(page 8-9).
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General
Weight and Dimensions
