Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-141
Error Messages and Codes
IOT PHD CRUM ID Error
Applicable Error Code
• 091-916
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Imaging Unit (PL4.1.21)
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ PHD XPRO Harn Assy (PL9.1.11)
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
■ “SFP Xerographics” on page 10-30
■ “MFP Xerographics” on page 10-43
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error still occur when the
power is turned Off and On?
Go to step 2. Complete.
2 Check the Imaging Unit type.
Is the correct Imaging Unit installed?
Go to step 4. Replace the
Imaging Unit,
then go to step
3.
3 Does the error still occur when the
power is turned Off and On?
Go to step 4. Complete.
4 Reseat the Imaging Unit.
Does the error still occur when the
power is turned Off and On?
Go to step 5. Complete.
5 Are P/J42 and P/J422 connected
correctly?
Go to step 7. Reconnect the
connector(s) P/
J42 and/or P/
J422 securely,
then go to step
6.
6 Does the error still occur when the
power is turned Off and On?
Go to step 7. Complete.
7 Check the PHD XPRO Harness Assy for
continuity.
Disconnect P422 from the Imaging
Unit.
Disconnect J42 from the MCU Board.
Is each cable of P422 <=> J42
continuous?
Go to step 8. Replace the
PHD XPRO
Harness Assy.
(SFP,
page 8-128;
MFP,
page 8-148)