User Guide for the SIP-T48G IP Phone
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- If the call park code is configured, the call will be directly transferred to the shared
parking lot.
Note
To retrieve a parked call in Transfer mode:
1. Do one of the following:
- If the park retrieve code is not configured, dial the park retrieve code (e.g., *11).
- If the park retrieve code is configured, tap Retrieve on the dialing screen or retrieve
park key (if configured) on the IP phone.
The phone will retrieve the parked call from the shared parking lot.
Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T48G IP
phone supports directed call pickup and group call pickup. Directed call pickup is used for
picking up a call that is ringing at a target phone number. Group call pickup is used for picking
up a call that is ringing at any phone number in a certain group. The pickup group should be
predefined, contact your system administrator for more information.
You can pick up an incoming call by using DPickup/GPickup. To use call pickup, you need to
configure the call pickup code beforehand on a global or per-line basis via web user interface.
The call pickup code configured on a per-line basis takes precedence over that configured on a
global basis.
Note
Directed Call Pickup
To enable directed call pickup and configure the directed call pickup code on a global
basis via web user interface:
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Directed Call Pickup.
If there are many incoming calls at the same time, tapping GPickup on the phone will pick up the
call that rings first.
For some servers, the system will return a specific park retrieve number (park retrieve code)
from which the call can be retrieved after parking successfully.
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