Trouble Shooting Information for C7000VP series
1.16 E514-8001 only at first power-on in the morning
Due to slight weight difference observed when comparing the shifting load of assist plate, the
rail assembly in the photograph below was disassembled and cleaned, and grease was also
reapplied.
1.17 E578
Description
When copying 50 sheets of coated paper of 128g in weight in 2-point staple mode, an error of
paper folding position for saddle stitching occurred and the error code E578 was displayed.
- E578 can be displayed when the feed belt HP sensor does not go ON or OFF within 5 sec
after the feed belt shift motor operation starts. (Knurling error)
Cause
This machine stapled more than the specified number of sheets at a time.
Field Remedy
Before making copies, check paper type and the number of sheets to be stapled at a time.
Reference:
The following describes the specifications for stapling.
# of sheets applicable (Small size / Large size)
Cover and back cover only
Note:
- Thickness of stack has to be less than 11mm for small size, and less than 5.5mm for large
size.
- Length of paper in feeding direction has to be as follows.
For large size: 216.1mm to 482.7mm (e.g. 13x19, 12x18, SRA3, A3, B4, A4R, B5R,
LDR, LGL, LTRR, EXER)
For small size: shorter then 216mm (e.g. A4, B5, A5R, LTR, EXE, STMTR)
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