Trouble Shooting Information for C7000VP series
1.26 E020
E020-0x81
Error Description: Lower limit error in light intensity on drum base (reflecting light intensity from
the drum surface)
* COPIER > Display > DENS > P-B-P-Y/M/C/K is less than 150.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x82
Error Description: Lower limit error in current passed to the sensor while the patch sensor LED
is off
* COPIER > Display > DENS > P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Broken wire of ATR sensor
Damaged ATR sensor
E020-0x84
Error Description: Fault at sampling drum base
* A difference between the values in service mode > COPIER > Display > DENS >
P-B-P-Y/M/C/K and P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x85
Error Description: Fault at sampling 1 in patch image
* A difference between the values in service mode > COPIER > Display > DENS >
DENS-S-Y/M/C/K and P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Image density is too high.
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x86
Error Description: Fault at sampling 2 in patch image
* A difference between the values in service mode > COPIER > Display > DENS >
DENS-S-Y/M/C/K and P-B-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Image density is too low. [*2]
Cause of occurrence (Low possible): Soil on the ATR sensor
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter