Trouble Shooting Information for C7000VP series
1.28 E842-0211 -> New item
Cause
The ball bearing pressed into the gear of the pressure roller drive assembly is broken,
the ball of the ball bearing comes off and gets into the engaged gears;
the drive is not transmitted and E842-0211 occurs.
Field Remedy
If the gear (FU6-0469-000)/53T gear (FU6-0470-000) with the broken bearing fitted is damaged,
replace the gear.
(As a permanent measure, the design will be changed to increase the strength of the bearing.)