Trouble Shooting Information for C7000VP series
1.5 E016 Photosensitive drum cleaner motor lock
Description
There are some cases where the feed screw of photosensitive drum cleaner locks and causes
E016-0x00.
Cause
If outputting high volume of low duty image, waste toner may clog at the waste toner joint
assembly.
Measure for factory
An agitating spring is added to break down the waste toner accumulated at the waste toner joint
assembly. Bringing waste toner feed screw into contact with the agitating spring and moving it
up and down can prevent clog prevented at the joint assembly.
Waste toner joint assembly
Addition of an agitating spring
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