Other Messages
Multi-sensor error
Cause Corrective Action
Direct sunlight or strong lighting may be shining on
the printer and causing the sensor to malfunction.
T ake steps to ensure the printer is not used when
exposed to direct sunlight or strong lighting.
The performance of a sensor inside the printer may
be impaired.
Contact your Canon dealer for assistance.
Roll feed unit err
Cause Corrective Action
T urn of f the printer , remove the Roll Feed Unit
momentarily , and then reinstall it.
( → P .147)
( → P .148)
The Roll Feed Unit is not working.
If the message is still displayed after you do this,
contact your Canon dealer for assistance.
No Roll Feed Unit.
Cause Corrective Action
The printer has received a print job that species
rolls, but the Roll Feed Unit is not installed.
Install the Roll Feed Unit and resend the print job.
( → P .148)
Hardware error . xxxxxxxx-xxxx (x represents a letter or
number)
In the following situations, turn of f the printer and wait at least three seconds before restoring power . However ,
keep the printer of f and remove the roll if the last portion of roll paper was used during a print job and paper
could not be advanced because the trailing edge is taped to the roll. If tape and the Belt Stopper have not
been removed from inside the T op Cover , turn of f the printer , open the T op Cover , and remove the tape
and Belt Stopper before restoring power .
If the message is still displayed, write down the error code and message, turn of f the printer , and contact your
Canon dealer for assistance.
• The error message is displayed with the following instructions: T urn off printer , wait, then turn on
again.
710 Error Message
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