Chapter 6 Troubleshooting the VG248
Troubleshooting Software Errors
6-6
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
Table 6-2 Network and System Errors and Warnings Explanation
System Error Explanation Action
DHCP IP address
refused
The DHCP server
rejected the VG248’s
request for an IP
address.
Check configuration of DHCP server. If
errors persist, assign a static IP address.
Refer to the “Configuring Network
Settings” section on page 2-4 for details on
assigning a static IP address.
DHCP IP address
cannot be
allocated
No DHCP server
responded to the
request.
Check configuration of DHCP server. If
errors persist, assign a static IP address.
Refer to the “Configuring Network
Settings” section on page 2-4 for details on
assigning a static IP address.
DHCP Static IP
address
conflict with
device
<address>
The VG248 has a static
IP address that is
already assigned to
another device on the
network.
Assign a different static IP address for
either the VG248 or the conflicting device.
Refer to the “Configuring Network
Settings” section on page 2-4 for details on
assigning a static IP address.
DHCP IP address
conflict with
device
<address>
The DHCP server
allocated an IP address
to the VG248 that is
already in use by
another device on the
network.
1. Check your DHCP server configuration
to ensure that addresses allocated are
not reserved for static IP use.
2. Check your network for misconfigured
devices.
DHCP Network
interface will
be shut down
A previous error caused
the network interface to
be shut down.
Check the event log for errors.