6-5
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
Chapter 6 Troubleshooting the VG248
Troubleshooting Software Errors
Troubleshooting Software Errors
The VG248 displays informational messages and errors on-screen or in the event
log (see the “Working with the Event Log” section on page 6-22 for details on
accessing the event log), which indicate potential software problems, such as
misconfiguration, time-outs, unreachable servers, and so on.
The following sections provide details about resolving these errors:
• Resolving Network and System Errors, page 6-5
• Resolving Analog Errors, page 6-10
• Resolving Cisco CallManager Errors, page 6-11
Resolving Network and System Errors
Table 6-2 describes errors and warnings that might appear on the VG248 either
on-screen or in the event log (see the “Working with the Event Log” section on
page 6-22 for details on accessing the event log), which are caused by a
misconfiguration or miscommunication with the network or system settings. Use
this information to resolve these errors.
SCCP Failed to update
real-time clock
The on-board real-time
clock in the VG248 has
failed to set the time from
Cisco CallManager.
Contact a Cisco technical
representative for assistance.
SLIC EDSP failure
warning received
A transient fault has been
detected in the SLICs (the
hardware that drives the
analog telephony
interfaces).
If these messages persist, contact a
Cisco technical representative for
assistance.
SLIC over-temperature
warning received
Table 6-1 Hardware Errors and Warnings Explanation (continued)
System Error Explanation Action
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