Dell 8 User Manual

Running System Diagnostics 303
6
Running System Diagnostics
If you experience a problem with your blade, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
blade's hardware without requiring additional equipment or risking data loss.
If you are unable to fix the problem yourself, service and support personnel
can use diagnostics test results to help you solve the problem.
Dell PowerEdge Diagnostics
To assess a system problem, first use the online Dell™ PowerEdge™
Diagnostics. Dell PowerEdge Diagnostics is a suite of diagnostic programs, or
test modules, that include diagnostic tests on chassis and storage components
such as hard drives, physical memory, communications ports, NICs, CMOS,
and more. If you are unable to identify the problem using the PowerEdge
Diagnostics, then use the system diagnostics described in the remainder of
this section. The system diagnostics program is run from the iDRAC6 Express
System Services menu or from the hard-drive utility partition.
The files required to run PowerEdge Diagnostics for systems running
supported Microsoft
®
Windows
®
and Linux operating systems are available
at support.dell.com and on the CDs that came with your system. For
information about using diagnostics, see the Dell Online PowerEdge
Diagnostics User’s Guide.
System Diagnostics Features
The system diagnostics provides a series of menus and options for particular
device groups or devices on a blade. The system diagnostics menus and
options allow you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
• Display, print, or save test results

Dell 8 Specifications

General

Brand	Dell
Model	8
Category	Server
Language	English

Summary

About Your System

Accessing System Features During Start-up

Learn to access BIOS, Boot Manager, and LifeCycle Controller during system startup.

System Overview

Understand the system architecture, including blades, enclosure, and shared resources.

System Control Panel Features

Identify and understand the functions of the system's front panel controls and indicators.

LCD Module

Explore the LCD module's role in configuration, deployment, and status reporting.

Using the System Setup Program and UEFI Boot Manager

Choosing the System Boot Mode

Select between BIOS and UEFI boot modes for operating system installation and startup.

Entering the System Setup Program

Step-by-step guide to access and navigate the System Setup utility for hardware configuration.

System Setup Options

Overview of configurable settings within the System Setup program, from time to security.

Installing Blade Components

Removing and Installing a Blade

Detailed instructions for safely removing and installing server blades into the enclosure.

System Memory

Guidance on installing, configuring, and troubleshooting system memory modules for various blade models.

Processors

Procedures for installing and replacing processor units, including heat sink management.

Installing Enclosure Components

Power Supply Modules

Information on installing, removing, and managing hot-swappable power supply modules.

Fan Modules

Instructions for removing and installing fan modules to ensure proper system cooling.

CMC Module

Steps for managing the Chassis Management Controller (CMC) module, including installation and removal.

I/O Modules

Details on installing and removing various Input/Output (I/O) modules for network connectivity.

Troubleshooting Your System

Troubleshooting External Connections

Diagnose issues related to monitors, keyboards, mice, and USB devices connected to the system.

Troubleshooting Enclosure Components

Procedures to diagnose and resolve problems with power supplies, fans, CMC, and network switch modules.

Troubleshooting Power Supply Modules

Steps to identify and resolve issues with power supply modules, including indicator checks.

Running System Diagnostics

Running the System Diagnostics

Guide on how to initiate and perform system diagnostics tests for hardware troubleshooting.

System Diagnostics Testing Options

Overview of the different testing modes available, such as Quick, Extended, and Advanced tests.

System Board Information

Blade System Board Jumper Settings

Details on configuring blade system board jumpers for password and NVRAM settings.

System Board Connectors

Diagrams and descriptions of key connectors and components on the PowerEdge M910 system board.

Getting Help

Contacting Dell

Information on how to contact Dell support for technical assistance and service.