860-00186-00 Rev J
Digital Ally Inc.| Support & Troubleshooting
Section - 10: Support & Troubleshooting
10.1 Firmware Updates
Log on to http://www.digitalallyinc.com/login.cfm and Register for an Account to be an Authorized User.
By registering you will be able to download all the latest firmware/software updates and will be notified
of future updates.
10.2 Firmware Update Instructions
The DVM requires a specific filename to perform a firmware update. If the firmware file is not found,
the DVM will not perform the update. The firmware is available from the Digital Ally Technical Support
web site mentioned above. Place the firmware file in your computer desktop.
Manual Method
1. The DVM should be powered on and in STANDBY (no red LED status indicator, only the solid
BLUE status indicator) before proceeding.
2. Open the external SD card slot access door on the DVM and remove the SD card. Place it in a
card reader connected to your computer.
3. Copy the “firmware.l” image file from your computer to the SD Card. Note: filename must not
be changed from “firmware.l”.
4. Using the removable media features of the computer system, safely remove the SD card from
the computer.
CAUTION: BEFORE PROCEEDING PLEASE NOTE THE FOLLOWING, ONCE THE EXTERNAL CARD HAS BEEN
INSTALLED, DO NOT REMOVE POWER TO THE DVM AND DO NOT REMOVE THE EXTERNAL SD CARD
UNTIL THE PROCESS IS COMPLETE AS NOTED IN THE FOLLOWING INSTRUCTIONS
5. Open the external SD card slot access door on the DVM.
6. Install the external SD card into the external SD card slot of the DVM.
7. The DVM will begin performing the firmware update.
8. During the firmware update, an on-screen status bar will illustrate the firmware update status.
The progress bar will represent the percentage complete, for example:
9. The DVM will reboot. Once the mirror goes back to Standby condition (solid Blue status
indicator) the DVM has been updated and is ready. The firmware file will be automatically
deleted from the SD card.
0% Complete
50% Complete
100% Complete