Digital-Ally DVM-800 User Manual

860-00186-00 Rev J
Digital Ally Inc.| Support & Troubleshooting
10-5
10.5 DVM Error Messages
Some error conditions will display as text messages on the LCD display for user correction. The table
below illustrates the available error messages. If an error condition occurs and continues uninterrupted
for 3 minutes, the following behavior is observed on the LCD. If the error condition is corrected before
the 3 minute timeframe, the DVM will reboot.
Figure 11-3: DVM Error Messages
DISPLAY TEXT
ERROR CONDITION
EXPECTED BEHAVIOR
External Memory Not Found
SD card not found during boot up, or SD card
has been removed
- blank screen with error text, then DVM
shuts off
Internal Memory Not Found
Internal memory failed to mount.
Reset the DVM.
- blank screen with error text, then DVM
shuts off
Failed to Mount Primary Memory
Failed to mount primary memory before
starting recording
- blank screen with error text, then DVM
shuts off
10.6 Performing a Reset
Using a small device such as a paper clip or eye-glass
screwdriver, press the recessed reset button that is
located on the lower driver’s side of the road facing
housing. Reference the illustration for the reset button
location.
10.7 Product Repair
The DVM-800 Digital Video Mirror should be returned to Digital Ally Inc. for service. The warranty may
be voided if the device is opened by any unauthorized individual. Please contact Digital Ally to obtain
an authorized Return Materials Authorization (RMA). It is helpful and will expedite the process if you
have your unit’s serial number available at the time of your call.
All In-Warranty and Out-of-Warranty service must be performed by
Digital Ally, Inc. There are no user serviceable parts inside of the DVM,
Camera(s), or IF Box. Any user serviceable items can be purchased
directly through Digital Ally.

Digital-Ally DVM-800 Specifications

General

Brand	Digital-Ally
Model	DVM-800
Category	Dash Cameras
Language	English