Solving Image Problems
112
Check the solutions in these sections if you have any problems with projected
images.
gg Related Links
• "Solving Missing Image Problems" p.112
• "Adjusting an Image that is not Rectangular" p.113
• "Adjusting a Fuzzy or Blurry Image" p.113
• "Fixing Partial Image Problems" p.113
• "Adjusting an Image that Contains Noise or Static" p.114
• "Adjusting an Image with Incorrect Brightness or Colors" p.114
• "Adjusting an Upside-down Image" p.115
• "Synchronizing Image and Sound" p.115
Solving Missing Image Problems
If no image is displayed, try the following steps until the problem is solved.
a
Check the projector's status:
• Press the [Blank] button on the remote control to see if the image
was temporarily turned off.
• Check the status indicator to confirm that the projector is in normal
operating status.
• Press the projector's power button to wake it from standby or sleep
mode. Also, check if the connected computer is in sleep mode or
displaying a blank screen saver.
To turn off sleep mode, set Sleep Mode to Off in the projector's
Operation menu.
b
Check the cable connection:
• Make sure all necessary cables are securely connected and the power
is on for the projector.
• Connect the video source directly to the projector.
• Replace the HDMI cable with the shorter one.
• Make sure you selected the correct Signal Format or EDID setting
in the projector's Signal I/O menu, if available for your image
source.
c
Check the status of your video source:
• Turn on the connected video source, and press the play button to
start a video, if necessary.
• If you are projecting from a streaming media player, make sure it is
powered by the power supply USB cable on the projector.
• Make sure the connected device meets the HDMI CEC standard. See
the documentation supplied with the device for more information.
• If you are projecting from a laptop computer, make sure it is set up
to display on an external monitor.
d
Check the following items:
• Turn off the projector and the connected video source, and then turn
them back on.
• Set the CEC function for the connected device again and restart the
device.
• Make sure the computer's display resolution does not exceed the
projector's resolution and frequency limits. If necessary, select a
different display resolution for your computer. (See your computer
manual for details.)
• If the other solutions do not solve the problem, reset all of the
projector settings using Reset All Config on the Initial/All Settings
menu.
gg Related Links
• "Projector Feature Settings - Operation Menu" p.81
• "Projector Initial Settings and Reset Options - Initial/All Settings Menu"
p.87
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