Forgot the Network Password
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If a USB memory device is connected to the printer, Garment Creator saves the print job to the USB
memory device first and then to the printer instead of sending the print job directly to the printer.
Therefore, printing does not start until the data has been saved to the USB memory device. Remove
the USB memory device to speed up the printing process.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic: Solving Printing Problems
Related topics
Printing from a USB Memory Device
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• Make sure you installed your printer's network software as described in the Network Guide.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
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