Platen Height Error Is Displayed While Printing
If a platen height error is displayed on the LCD screen during printing, try these solutions:
• If the image you are printing requires a large amount of ink, the platen height position sensor may
cause an error to appear on the LCD screen. If this occurs, remove the T-shirt from the platen surface
and place it on the platen as shown here.
• Check that the pre-treatment solution is completely dry before reloading the T-shirt on the platen.
Parent topic: Solving Printing Problems
Related tasks
Adjusting the Height of the Platen
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale)
If a cleaning message is displayed on the LCD screen after you have cleaned the encoder strip (carriage
scale), make sure that no dust or ink cleaner remains on the encoder strip (carriage scale). If the
cleaning message appears on the LCD screen again, contact Epson for support.
Parent topic: Solving Printing Problems
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